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Claims Services
We know that unexpected losses can often be stressful, but we believe that settling a claim should be worry-free. Our goal is to provide you first and foremost with prompt, professional and efficient claims service so that you can return to normal as quickly, and with as little inconvenience, as possible.
Our Claims Team of experienced Insurance Professionals, Loss Adjusters, Surveyors and Medical Professionals are ready to assist you when you need help the most.
Reporting a Claim
When you need to report a claim the following details will be helpful.
Motor:
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Name of the Insured Owner.
License Number of the Vehicle.
Date of the accident.
Location of the accident.
Brief summary of what has occurred.
Are there any related Third Party injuries?
What is the extent of damage to your vehicle?
Have the Police been notified?
Do you have a copy of the Police report?
Where is the vehicle available for inspection?
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Home Owners / Contents
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Name of the Policyholder (if not the person reporting).
Property Address.
Date of Event.
Brief summary of what has occurred.
Is your home safe at this time?
If relevant, have the Police been informed?
If relevant, have you obtained an estimate for repairs?
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Hurricane / Windstorm
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Name of the Policyholder (if not the person reporting).
Property Address.
Brief summary of what has occurred.
Description of the extent of the damage.
Is your home safe at this time?
If relevant, have you obtained an estimate for repairs?
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Marine
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Name of the Policyholder (if not the person reporting).
Name of the Vessel.
Mooring location.
Brief summary of what has occurred.
Description of the extent of the damage.
Is the vessel secure and safe at this time?
If relevant, have the Police been informed?
Where is the vessel available for inspection?
Have you obtained an estimate for repairs?
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Lloyd’s Agency
In addition, our Group has been the Lloyd’s Agent since 1905. This prestigious appointment is only held by entities with a recognized level of expertise and service in handling marine and other losses. Lloyd’s Agent duties include:
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Arranging surveys, assessments and valuations of all types of occurrences and losses on behalf of Underwriters and Insurers worldwide.
Monitoring and collecting local shipping intelligence including all shipping movements to and from Bermuda.
Providing local business intelligence including Company searches and the like.
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Claims Contacts
Property & Casualty
Motor
Home Owners / Contents
Commercial Property / Liability
Tenants
Marine
Marine Cargo
Julian Sykes (441) 296-3600 ext. 223 jsykes@fmgroup.bm
Paul Maccoy (441) 296-3600 ext. 224 pmaccoy@fmgroup.bm
Professional Lines
Directors & Officers
Professional Liability
Errors & Omissions
Commercial Crime
Medical Malpractice
Gary Stockley (441) 296-3600 ext. 247 gstockley@fmgroup.bm
Bill Davidson (441) 296-3600 ext. 237 bdavidson@fmgroup.bm
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